our support - your success

Worldwide processing and collecting of payments
for online merchants and marketplaces.

Manage all your customer payments with only one service provider.

Suitable for more than 200 payment methods
and 30 shop systems.

Acceptance Contracts

Management of acceptance contracts (acquiring)

As a recognised payment institution and payment service provider, we provide acceptance contracts for credit cards as well as for all other popular international payment methods. There is no need for our customers to conclude additional contracts with different providers.

  • Conclusion of acceptance contracts
  • PCI DSS-certified


Account management and payment (collecting)

The funds from all individual transactions are transferred to our trust accounts and subsequent paid out as a bundled payment to our customers. We pass the resulting synergy effects directly to you: you benefit from a significant cost reduction for your payment management.

  • No bank charges
  • One contract partner

Payment Processing

Transaction Processing

The automatic processing of transactions takes place on in-house high performance software. Irrespective of other systems we always offer state of the art technology and are able to close any security gaps immediately.

  • Up-to-date back-end system
  • Individual support


Connection to the payment platform

The heidelpay Payment Gateway enables to offer more than 200 payment methods within your online shop. Our payment interface is available as a plug-in for all established shop systems and can be installed by just a few clicks.

  • More than 200 payment methods
  • Easy installation via plug-ins

Global Payment Processing

International e-commerce as sales driver

Studies show that over one billion euros of additional sales volume could be generated with international customers within global online retail.

The key to successful internationalisation in e-commerce are payment solutions which are precisely aligned to the requirements of the respective sales market. It is absolutely essential that the availability of the right payment method in every country is provided.

We will take your e-commerce project to an international level. With the right payment strategy and more than 13 years of experience!


Available Payment Methods

Discover more than 200 payment methods for your online business.

... and many more!

One Strong Partner

All the benefits of heidelpay payment processing at a glance



global payment

More than 200 payment methods from more than 160 countries enable you to accept payments from all over the world. Our payment system provides more than 120 transaction currencies.

international experience

We have already supported more than 16,000 successful e-commerce projects. We provide advice during the planning and implementation of your international payment strategy.

global security

We protect your business against fraud attempts and payment defaults. Our experts work together with you to determine the optimum setting for your risk suite from more than 40 available risk checks.

transparent costs

heidelpay ensures that you always retain a full overview of the costs. You will only pay for service components that you actually use and need.

Online. Mobile. Offline.

Flexible adaption to the requirements of your
multi-channel business modell

Supported Shop Systems

Modules and plug-ins available for all established shop systems.


... and many more!

Advantages of the heidelpay Payment System

Your all-in-one payment partner.

Full-Service Payment Provider

heidelpay unites the whole e-payment competence in a single payment provider. As a full-service provider, we are able to offer all necessary technical and financial services for global payment processing from a single source.

  • Acquiring: Conclusion and mediation of acceptance contracts
  • Processing of transactions
  • Management and payment of customer funds

More Security in Payment Transactions


The security and reliability of the heidelpay payment solutions are our top priority. That is why our payment system satisfies all established security standards and offers the heidelpay Risk-Suite as a standard feature.

  • Monitored and maintained by experienced professionals
  • Protection against fraud and payment defaults
  • Protection of customer funds via escrow accounts

International Payment Expertise


The successful entry into foreign markets holds enormous growth potential for online retailers. You can benefit from many years of experience in global e-payment and find the ideal mix of payment methods for your new market.

  • Payment methods from more than 160 countries
  • Acceptance of payments from all over the world
  • Experience from numerous international e-commerce projects

Simple Integration

All applications of heidelpay are designed for maximum ease of use – both for merchants and for customers. For the implementation of our solution no programming knowledge or complex configurations are required.

  • Pre-installed in many shop systems
  • Otherwise, easily to be integrated via plug-ins
  • Comprehensive support during setup and ongoing operation

Welcome to heidelpay

Learn more about heidelpay GmbH,
the company behind the heidelpay brand.

Payment service provider for e-commerce

heidelpay GmbH (and its registered brand heidelpay) is a leading payment institution for online payment methods. It is authorised and regulated by the Federal Financial Supervisory Authority (BaFin).

The payment service provider, founded in 2003, covers the complete range of services for electronic payment processing: from processing of transactions through to activities as an acquiring bank, monitoring as well as risk management.

The completely scalable, modular solutions are already used by more than 16,000 merchants at a national as well as international level.

Leading online shops rely on our expertise

With a portfolio of more than 200 national and international payment methods, heidelpay enables merchants to accept payments from all over the world. The different payment methods are available for e-commerce, m-commerce and the in-shop point of sale.

heidelpay’s reference customers include Alternate, Cinemaxx, Elite Partner, L‘Oréal, meinfernbus.de, Melitta, Netto, Süddeutsche Zeitung, WMF, immobilienscout24, Diageo, Durable and Euronics.

heidelpay GmbH

Vangerowstraße 18
D–69115 Heidelberg

Email: info@heidelpay.com
Phone: +49 (0)6221 - 6471 200
Fax: +49 (0)6221 - 6471 999


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