The service you deserve: The UNIVERSUM Group is a leading provider of payment guarantees with a comprehensive package of solutions for accounts receivable management to ensure liquidity in e-commerce.
From a single source: All the services the UNIVERSUM Group provides incorporate our complete product portfolio: everything from secure purchase on account, instalment and direct debit from the FlexiPay® brand to the entire life cycle of receivables. From credit checks before the purchase to recovery of the whole amount during debt collection, both nationally and internationally.
Online and offline: FlexiPay® omnichannel solution adjusts the payment options according to the customer’s credit rating during the checkout process, both in e-commerce and in-store settings. Receivables arising from purchases on account, purchases by instalments or direct debit are immediately secured by means of a payment guarantee and are therefore protected against defaults, resulting in a higher conversion rate and a greatly reduced level of risk.
Experience and expertise: UNIVERSUM Group has been in the market for more than 3 decades and has many years’ experience in e-commerce payment and accounts receivable management, as well as a high level of industry expertise and a service ethos that meets the most demanding requirements.
Trust and professionalism: UNIVERSUM Group is a member of the German Association of Debt Collection Companies (Bundesverband Deutscher Inkasso-Unternehmen e.V. – BDIU) and is certified by the Technical Inspection Association (TÜV), which means that they meet the highest standards of professionalism and the stringent requirements concerning the practising of the profession in a proper, conscientious and law-abiding manner. The FlexiPay® omnichannel solution has been commended by Händlerbund, the German e-commerce association.
|heidelpay Group company since||January 2019|
|Customers||Deutsche Bahn Vertriebs GmbH, Weltbild, Netto Marken-Discount, Plus.de, HSE24, abracar and many more|
|Management||Ralf Linden (CCO), Axel Jansen (CFO), Gunnar Jöns (CCO), Christian Kren (Integration Manager)|
|Services||Collections management, payment solutions, liquidity management, risk management|
|Memberships||Member of the Federal Association of German Debt Collectors (BDIU),Member of the Federal Association for Credit Management (BvCM), ECC Club Member|